Find answers to frequently asked questions about our games and services here. If you need further assistance, please contact us.
Our games are typically available on PC (Windows, Mac), mobile (iOS, Android), and console (PlayStation, Xbox, Nintendo Switch) platforms. The supported platforms for each game are specified on the product page.
After purchasing our games, you can download them by going to the 'My Library' section in your account. For mobile games, you can download from the respective store (App Store, Google Play).
You can report technical issues through the 'Report a Bug' section on our support page. Please explain your issue in detail and include any error messages if available.
You can request a refund for our games within 14 days of purchase. The refund is generally approved if the game has been played for less than 2 hours and you're experiencing technical issues.
Our games typically support English, Turkish, German, French, Spanish, Russian, and Chinese. The languages supported by each game are specified on the product page.
Yes, you can apply for open positions at our company through our 'Career' page. Even if there are no open positions, you can send your portfolio, and we'll contact you when a suitable position becomes available.
Many of our games include online gameplay modes. The online features supported by the game are detailed on the product page.
System requirements vary for each game and are listed in detail on the product page. Typically, minimum and recommended system requirements are specified separately.
We know the game mechanics are not yet perfect; but instead of developing the project behind closed doors, we want the final version to be shaped by your feedback and experiences. We want a game that truly appeals to the users.
You can share any bugs or suggestions you find in all our products through https://lamronstudio.com/en/support/report-bug. These are directly seen by our development team.
You can contact us through https://lamronstudio.com/en/company/connect to request permanent deletion of your data.
Ads help sustain the games we make now and the projects we'll create in the future. Still, we've included them as minimally as possible in the gameplay with you in mind.
Currently only Android. While iOS is available, we have projects planned for PC release soon.
The ads you watch in games and any purchases you make help keep our carefully crafted work going. However, support isn't just financial; enjoying our games, sharing us with your loved ones, and expressing your thoughts are also very valuable forms of support for us.
Every suggestion is read and evaluated by the development team without exception. Your experiences and suggestions help make the games more enjoyable.
You can receive a response to support requests within 48 hours at the latest.